There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.
Chimney sweeps certified by the Chimney Safety Institute of America are held to a higher standard than those who are not. When you hire someone who is endorsed by the Chimney Safety Institute of America, you can be confident that the technician has the skill and knowledge to keep your home safe. According to CSIA, this is what sets them above the rest:
The CSIA Certified Chimney Sweep® (CCS) credential was established in 1983.
The Chimney Safety Institute of America is governed by volunteer technical experts making it a non-profit organization.
The Chimney Safety Institute of America upholds a rigid code of ethics. CSIA uses this code of ethics to protect homeowners against potential fraud. Additionally, if any CSIA certified technician is found in violation of the system of ethics, then their certification may be revoked.