There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.
Leaks or stains on the ceiling may indicate unsafe chimney conditions. Stains around chimneys are usually more than just a cosmetic issue. You should look out for stains from water, creosote, or soot. This is an indication that water is entering the flue.
An improperly flashed chimney will most likely be the cause of leakage and ceiling stains. The most obvious concern with ceiling stains is roof leakage. If you have a ceiling stain, let one of our trained technicians inspect your chimney.