There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.
Chemical chimney cleaners should never be your sole method of cleaning your chimney. In fact, the Chimney Safety Institute of America (CSIA) doesn’t recommend the consumer use of chemical chimney cleaning products. These products are advertised to remove a portion of creosote from a masonry chimney, but the use of these products alone isn’t an adequate substitute for mechanical chimney cleanings and inspection. These products don’t provide the same level of protection to your chimney system that a chimney sweep would.